Soft reset (try first)
- Turn off the TV and unplug it.
- Hold the TV’s Power button for 10 seconds.
- Wait 60 seconds, plug back in, and power on.
Method 1: reset via menu
1
Open the menu
Press Menu on the remote.
2
Navigate to reset
Go to System > Reset & Admin > Reset TV to Factory Defaults.
3
Enter PIN
Default is
0000.4
Confirm
Select Reset. The TV restarts and enters the setup wizard.
Method 2: physical button reset
Use if your remote is broken or the TV is frozen.- With the TV on, hold Power + Volume Down on the TV itself.
- Hold for 10-15 seconds until the screen goes black and the Vizio logo appears.
- Release and let it reboot.
Method 3: SmartCast app
Use the VIZIO SmartCast app as a remote and follow Method 1.After the reset
Complete the setup wizard: choose language, connect to Wi-Fi, and activate at vizio.com/setup. Then re-install apps and sign back in.FAQ
Will this delete my apps?
Will this delete my apps?
Yes. Streaming accounts and watch history are stored in the cloud and safe.
Does it delete my Vizio account?
Does it delete my Vizio account?
No. Your account is cloud-based. Sign back in after the reset.
How long does it take?
How long does it take?
1-3 minutes for the reset. 15-20 minutes total including setup.
Forgot my PIN
Forgot my PIN
Default is
0000. Try 1111 or 1234. Otherwise use Method 2 to bypass.Will it fix a black screen?
Will it fix a black screen?
Only if software-related. Hardware black screens (backlight, panel) require repair.
Independent guide, not affiliated with Vizio, Inc. For official support: support.vizio.com.